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Return Policy

Returns


Our return policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Items must be unused and in new condition with packaging to get a refund. A 15% restocking fee will applied and taken out of the refund amount. Shipping must be paid by sender.

Several types of goods are exempt from being returned. Opened and used products, clear coats, pearl packages that were opened, and used spray guns cannot be returned due to the sensitive nature of spray guns. Once you use it, you own it.

Each and every spray gun is tested and sprayed by hand for insuring quality control from the ATOM manufacture. You can be 100% sure that you are getting a quality made and tested product out of the box.

Additional non-returnable items: Gift cards, or any Downloadable software products.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. Send the products back to us at the address below:

ZooLaa.com Automotive Supply
2650 FM 407 E
STE 145-133
Bartonville, TX 76226

There are certain situations where only partial refunds are granted (if applicable)

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at: ninjasupport@learnautobodyandpaint.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged due to shipping or manufacture defects. We have a right to inspect the items before issuing a refund. If you need to exchange a product for the same item, please send us an email at ninjasupport@learnautobodyandpaint.com and send your item back to:

ZooLaa.com Automotive Supply
2650 FM 407 E
STE 145-133
Bartonville, TX 76226

Shipping

To return your product, you should mail your product to:
ZooLaa.com Automotive Supply
2650 FM 407 E
STE 145-133
Bartonville, TX 76226

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $150.00, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Thank you,

ZooLaa.com Automotive Supply


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